Conflict Management

Having many years of experience dealing with a wide range of topics, KRL Consulting offers a complete service on all aspects of dealing with conflict management. The KRL Consulting service is proven and has gained results within both private and public companies alike.

The Health and Safety Executive defines violence at work as:
"any incident in which a person is abused, threatened or assaulted in circumstances relating to their work”

KRL Consulting has direct experience of working within many industry sectors:

• Councils & Housing Associations
• Healthcare Trusts
• Private Train and Transport Operators
• Schools and Colleges
• Government Departments
• Financial Services
• Airline

To ensure ‘fit for purpose’ on all of the work carried out, the KRL process allows for in-depth consultation at all levels: Diagnosis; Design; Delivery and Evaluation. It is important that as the client, you are involved at all these critical stages.

The services provided, range from assessments and reviews, through to psychological/physical conflict management techniques. This training includes the 4 Steps process, which has been praised at the highest levels and gained a wide range of successes.

In order to ensure that all aspects of the process are in line with current legislation, KRL Consulting are members of the Institute of Conflict Management. This allows for consistency and continuity within any given framework and complies with regulatory practices.

The European Commission defines conflict as:
“Incidents in which persons are abused, threatened or assaulted in circumstances relating to their work involving an explicit or implicit challenge to their safety, well-being or health”